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"Choosing who we work with is fundamental to our success. Corporate partnerships are an extension of our brand’s service, so ensuring our partners have the same mutuality in their “purpose” and “values” will mean the integrity of the customer experience we designed will be carried on. Our partnership with Direct Connect is one that we value highly."
"Direct Connect has proven to be an invaluable extension of the services we offer our clients, greatly enhancing their overall customer journey. We recognize that entrusting such a critical aspect of our business to an external partner requires careful consideration, and we can confidently attest that Direct Connect aligns seamlessly with our service ideology. Their commitment to excellence, attention to detail, and dedication to providing top-tier customer experiences closely mirror our own values and standards. Throughout our partnership, Direct Connect has consistently demonstrated their ability to deliver exceptional service to our clients, ensuring a smooth transition during the often complex and stressful process of moving homes."
"We have trusted Direct Connect to care for our customers for over 5 years with their utilities services, having faith knowing that they will be great ambassadors for our brand.
The team have always delivered on their promises and with the addition of Raine & Horne Connect our brand has further extended our suite of services in the market.
George and the account management team have been on call when we needed them throughout our partnership ensuring our teams needs are always met in a timely manner."
"My/Our relationship with Direct Connect go far beyond just another external supplier we use. We value how they work closely with our network to help provide a better customer experience for our office’s, their clients, and customers. The direct interaction from the internal DC team is professional and they are always looking to add-value, especially in changing markets. No complaints from my end."
"We have been clients of Direct Connect for a number of years now and find their services and professionalism fantastic. The process is very streamlined, ensuring a smooth transition for our tenants, landlords, buyers, and vendors. A solid 5/5 from our team to Direct Connect."
“I have been a referrer to Direct Connect for at least 18 years when I was just a mere junior PM starting out, all the way through to now where I have my own agency.
Direct Connect has supported countless tenants and buyers of ours over the years making connecting their utilities so hassle free during that time of chaos of moving. Renate our account manager goes above and beyond for us when we have quick turnarounds or those unusual setups. We love the service they provide so much, I have also used them several times personally as a consumer for my own moves and I am always impressed with the amazing staff who do the calls.
When it comes to connections, and now with all the other services like movers, internet, etc there is no one else to call in my opinion “