Our Service GuaranteeEnsuring every customer's connection is our first priority. Our service guarantee protects you, your agency and your customers. Enjoy peace of mind knowing that Direct Connect is providing the best connection service in Australia to your customers.
Competitive CommissionsTalk to us today to find out more about our flexible commission structures and loyalty programs ready for you and your team to benefit from.
Direct Connect Pre-Paid VISA CardThe Direct Connect Pre-Paid VISA card is one of a-kind in the utility connection industry. This Pre-Paid VISA Card allows you to upload your commission points directly to your card so you can then withdraw cash from ATMs and shop at over 24 million locations around the world, wherever Visa is accepted.
Account Management teams in your stateOur Account Managers are experts in the industry and are available seven days a week. With offices in Melbourne, Sydney, Brisbane and Adelaide, we have more people to help you wherever you are and whenever you need it. Our staff are ready and able to answer your questions regarding connections, rewards and how to become a member.
Platinum ConnectPlatinum Connect is a specialised connection service for your clients who are buying and selling property. We are also able to customise Platinum Connect collateral with your agency logo to allow you to offer an additional benefit to improve your listings.
Connection TrackerConnection Tracker tracks your connections in real-time. Connection Trackers is a data feed of the progress of each connection you have submitted, summarising received connection requests, confirmed connection requests, issues completed and completed connections. This service is a great benefit for your agency as you will be able to be better informed about the service being provided to your customers. You can choose to be notified of case issues via the connection tracker or just watch as we move a submitted case through the connection process.